RISK BASED BUSINESS
PROCESS MAPPING AND IMPROVEMENT
INTEGRATING RISK MANAGEMENT
INTO BUSINESS PROCESS

In the era of sustaining competitive adventage to maintain business growth through customer focus process oriented, business is encountering rapid phase of uncertainty and fierce competitions. Establishing and developing an integrated business process which explicitly addresses uncertainty and risk has become a crucial part in creating value as well as customer satisfaction. This workshop is designed to help participants to understand why and how to improve their current business process based on clear and better risk considerations.


pokok bahasan
 1. Provide Insight Understanding About the Importance of Operational Risk Management
 2. Understand the Key Activities and Key Resources to Process Through Business Process Mapping
 3. Identify and mitigate key risks and key controls to business process risks, problems, and failures
 4. Assign key risk indicators and key control indicators to business process
 5. Simulate process and technique in developing Business Process Mapping
 6. Introduction to Risk Management
 7. Business Process Risk Management
 8. Business Process Mapping
 9. Assessing business process risks
10. Key risk indicators and key control indicators in business process
11. Risk based business process mapping simulation


peserta

1. Corporate Strategic Planner;
2. Supply Chain Management Team;
3. Service and/or Production Management Team;
4. Risk Management Team;
5. System Management Team;
6. Management Representative;
7. Etc.


target sasaran training

1. Re-mapping their current vs. expected business process along with related key risks, key controls,
    and their indicators;
2. Establish the aspects of their current business process that need improvement and which are
    vulnerable to operational risks, problems, and failures;
3. Develop a risk based business process which are able to effectively address changes, uncertainties,
    and risks of business operations;
4. Maintain and continually improve their business process in line with corporate objectives as well as
    customer satisfaction;


instruktur

Team Trainer - Multi Intitama Indonesia